Townsend & Styer Maintenance was founded in 2001 by Matthew Townsend and Jeremy Styer. The two principals decided that they could provide better service through state-of-the-art products, stellar customer service and the ability to adapt to each individual client’s needs. From restaurants and bars to schools, gymnasiums and Class A office space, Townsend & Styer Maintenance develops customized service plans and strives to exceed all client expectations. We have two locations serving the greater Bay Area.
Pricing & Supplier Strategy:
Pricing Methodology – T&S Maintenance customizes each individual proposal based on a number of variables including type of facility, density, frequency of service, type of business and hours of operation.
T&S Maintenance will provide all cleaning materials and we ask that the client provide all paper products, hand soaps and trash liners. Additionally, T&S Maintenance can manage your supply inventory thru a third-party vendor.
T&S Maintenance prefers that all communication comes through our central office for proper tracking and resolution.
Account Management & Quality Control:
Each account has it’s own on-site supervisor to ensure overall quality control. Quality Controls Used:
- On-site Janitorial Supervisor
- Account Representative
- Internal Quality Control Manager
- Communication Logs
- QC Questionnaire
- 24-hour access to voicemail and email
Supplementary Services Offered:
We are strictly a full service janitorial maintenance firm.
We do not distribute janitorial supplies. We contract with a third party vendor.
Yes, we can provide proof of liability insurance and worker’s compensations.
As a small local janitorial company, we find that we offer our clients unparalleled customer service, which allows us to nurture long-term relationships with our clients.
T&S Maintenance strives to provide each and every client with the latest cleaning services and products. We offer a full line of “Green” cleaning products and will adhere to each client’s recycling and/or composting policies.
Would you like to find out more about us? Give us a call to discuss your facility needs and schedule a free, no obligation site visit.