A frequently asked question that we receive is- what is the difference between my partition glass cleaning and a standard window cleaning; and how are each maintained?

Partition glass is considered all the windows inside the main walls. T&S Maintenance will typically define your main windows looking to the outside of the building as “curbside windows”. Per a standard janitorial contract the client can expect that their partition glass will be maintained for spots and smudges. A full top to bottom cleaning of the partition glass should be scheduled once a year. Depending on your agreement there may be a fee associated with this service.

For your curbside windows, a typical cleaning would almost always fall under the category of an additional service. Depending on the size and location of your building, the exterior curbside windows should be examined every few months to determine if a full cleaning is needed. Typically, the interior of the curbside windows will be thoroughly cleaned on an annual basis.


Does your work space need some serious de-cluttering?  If you are always thinking, “I just don’t have time to get organized”? Well, this might spark you to make the time: In a survey by OfficeMax and the National Association of Professional Organizers, 82 percent of workers said that being organized improves their performance. (But hey, don’t feel bad — almost a third also fessed up to keeping a disorganized workspace.)

And if bettering your productivity isn’t enough to motivate you to declutter your cubicle, how about this: Writing on Forbes.com, Jenna Goudreau tells us, “According to a survey of over 1000 workers by staffing firm Adecco, a majority of Americans (57 percent) admit they judge coworkers by how clean or dirty they keep their workspaces. Meanwhile, nearly half say they have been ‘appalled’ by how messy a colleague’s office is, and most chalk it up to laziness.”

Now we’re sure you don’t want to be billed “lazy” by your coworkers; so here are a few tips for banishing clutter and chaos:

1) Go digital. Do you really need to print out all those sales reports or meeting notes? By cutting down on printing, or printing double-sided when you absolutely need a hard copy, you’ll reduce those piles of paper that invariably collect on your desk. You’ll save a few trees to boot.

2) Make time. Take a few minutes at the end of the day to dispose of food containers and coffee cups (or wash reusable ones), sort paperwork and gather personal items to take home.

3) Adopt a once-a-week routine. If you’ve reduced the clutter, you’ll have an easier time keeping dirt and dust at bay. Use earth-friendly wipes to clean your phone, keyboard and mouse, and other items you use a lot. And don’t forget your monitor; a soft microfiber cloth is best.

Following these tips will make it easier for your janitors to vacuum and dust around your cubicle, and who knows, a little of your sparkle might inspire your coworkers to tackle their own clutter.

Janitorial Service – It’s not the most glamorous topic of conversation.  It’s also not something someone thinks about unless it goes wrong and you need to make a change.

What happens when you walk into the restroom at work and see that no, there aren’t secret fairies that come clean up your mess in the middle of the night? Most employees take it for granted that the garbage will be emptied, the carpets vacuumed, and the restrooms clean and stocked with soap and paper.

No one likes cleaning their own bathrooms at home, let alone having to clean the ones at work. In my personal experience, you learn WAY too much about your fellow coworkers. Some things are better left to the professionals.

Your boss may say that there is no room in the budget for something ‘so frivolous’. While that may be the case, a professional cleaning service doesn’t have to break the bank. Townsend & Styer Maintenance will work within your budget (or lack thereof) to find a solution that works; whether that is once per week, or once per month. Regular disinfection of touch surfaces greatly reduces the spread of germs and bacteria thereby keeping your employees healthier and at work, not sniffling away at home. Your employees will be happy and the workplace will be healthier.

Townsend & Styer Maintenance was founded in 2001 by Matthew Townsend and Jeremy Styer.  The two principals decided that they could provide better service through state-of-the-art products, stellar customer service and the ability to adapt to each individual client’s needs.  From restaurants and bars to schools, gymnasiums and Class A office space, Townsend & Styer Maintenance develops customized service plans and strives to exceed all client expectations. We have two locations serving the greater Bay Area.  

Pricing & Supplier Strategy:
Pricing Methodology – T&S Maintenance customizes each individual proposal based on a number of variables including type of facility, density, frequency of service, type of business and hours of operation.

T&S Maintenance will provide all cleaning materials and we ask that the client provide all paper products, hand soaps and trash liners.  Additionally, T&S Maintenance can manage your supply inventory thru a third-party vendor.

Communication Process:
T&S Maintenance prefers that all communication comes through our central office for proper tracking and resolution.

Account Management & Quality Control:
Each account has it’s own on-site supervisor to ensure overall quality control. Quality Controls Used:

  • On-site Janitorial Supervisor
  • Account Representative
  • Internal Quality Control Manager
  • Communication Logs
  • QC Questionnaire
  • 24-hour access to voicemail and email

Supplementary Services Offered:
We are strictly a full service janitorial maintenance firm.

We do not distribute janitorial supplies.  We contract with a third party vendor.

Yes, we can provide proof of liability insurance and worker’s compensations.

As a small local janitorial company, we find that we offer our clients unparalleled customer service, which allows us to nurture long-term relationships with our clients.

T&S Maintenance strives to provide each and every client with the latest cleaning services and products.  We offer a full line of “Green” cleaning products and will adhere to each client’s recycling and/or composting policies.

Would you like to find out more about us?  Give us a call to discuss your facility needs and schedule a free, no obligation site visit.

3 Reasons You Don’t Want to Overlook Regular Service of Your Hard Surface Flooring

Though you might be under the impression that your hard surface floors don’t require any special maintenance, even the toughest flooring material still requires regular cleaning and treatment. While it’s true that tile, vinyl, and concrete floors don’t retain dirt and debris as much as carpet does, they definitely still get dirty, and can even get scratched or lose their finish if they aren’t properly cleaned.

Despite all these potential problems, however, most business owners are complacent with their flooring maintenance. They might take time to regularly sweep and mop these floors, but if you want to maximize their long-term durability and appearance, you have to call the professionals.

Whether your workplace is a manufacturing facility, financial institution, retailer, medical facility, or restaurant, our cleaning experts have experience in many different industries, and know exactly what problems to look for that are unique to each industry. For example, if we’re treating the hard surface floor in a kitchen, we can use special cleaners that are extra effective at cutting through grease, breaking up compacted food particles, and killing germs. But no matter what industry your business is in, you can expect to see the following benefits whenever you call us to take care of your hard surface floors:

  • Improved Appearance
    Without a doubt, the first thing you’ll notice after we take care of your floors is simply how much better they look. If your floors are in a retail setting, this helps make the best possible first impression, and also gives your business a more professional appearance. But even if your workers only see them, it’s been proven that visible buildups of dirt and dust can actually hurt your employees’ ability to concentrate and stay productive, so a cleaner workplace is better all around.
  • Reduced Risk of Long-Term Damage
    When you hire T&S Maintenance to take care of your hard surface flooring, not only will we be able to prevent long-term damage by caring for your floors, but also by knowing what potential problems to look for. Where you simply see a loose tile, we see an opportunity for more tiles to get damaged, and do everything we can to prevent that from happening. We know what causes problems, how to solve them, and how to prevent them from happening again – which helps saves you lots of cash.
  • Reduced Injury Risk
    Slips and falls are one of the most common ways employees and customers injure themselves in the workplace. By regularly scheduling your hard surface flooring maintenance, however, we’ll be able to prevent slippery buildups and fix any uneven floors.

How many hours do you spend at work each week? 40? 50? 60+? Let’s face it, if you’re working full-time, your office is practically your second home. And not only is it YOUR second home, it’s also the second home to all of your co-workers and employees! With so many people spending so many hours there, there’s no question that you need to take good care of it. That is where a professional cleaning service comes in.  

Though your business might do a decent job at keeping your workspace habitable, it doesn’t mean they’re doing a good job of keeping your workspace clean. Simply put, cleanliness is rarely a priority for businesses, so most just do the bare minimum to keep up with appearances (i.e. vacuum every now and then, keep kitchen and bathroom areas tidy, etc.). And while this might save time for more “important” tasks, a dirty workspace can actually inhibit your workers from completing these tasks.

In order to help you maximize your business’ efficiency, safety, and appearance, we’ll explain the top 5 benefits of hiring a commercial cleaning service:

1) Safer Work Environment

Keeping your workplace clean means keeping your workplace safe. Not only are offices a breeding ground for germs and bacteria, but an untidy workspace in a manufacturing facility can also lead to accidents and possibly injury. Though you might be sanitizing surfaces areas every now and then or “keeping an eye on things” in the warehouse, no one does a better job than the trained commercial cleaning professionals. For example, when was the last time you cleared your HVAC air system of all its dust and germs? Commercial cleaning services do more than just sanitize the desks and scrub the toilets, they make sure your entire workspace is clean – even down to the air particles you breathe. And at time when the average worker in the U.S costs businesses $230/year due to workplace absenteeism caused by personal illness, paying for cleaning services doesn’t seem all that bad.

2) Less Stress

Your employees are your top priority, but we all know the worst part about cleaning is the fact that it’s, well, cleaning. As a kid, you dreaded doing these chores, and it’s likely that not much has changed today. As a result, you’ve probably neglected a few things here and there along the way. For commercial cleaners, however, doing these tasks is just another day on the job. In fact, we’ll even work around YOUR work schedule to make sure you aren’t bothered by our presence. Rather than spending time doing something that stresses you out, leave the cleaning up to the pros and spend more time working on what matters most to you.

3) More Productive Workers

There have been numerous studies on workplace productivity and workplace cleanliness, and they all point towards one thing: a cleaner workplace leads to happier, more productive workers. In a survey by OfficeMax of more than 1,000 U.S. adults, 90% admit that unorganized clutter has a negative impact on their life, with 77% claiming that their productivity is affected the most. Additionally, in a study conducted at Brigham Young University, 88% of respondents report that visible buildups of dirt and dust can actually hinder their ability to concentrate, be productive, and learn. Want more productive workers? Hire a commercial cleaner to keep your workspace tidy and clean.

4) More Professional Workplace

Did you know that 35% of workers feel ashamed or embarrassed when other people see their workspace? That’s because Americans often associate cleanliness with professionalism. If you don’t look like an organized professional, you won’t be perceived as one, and there’s nothing more embarrassing than having your customers and clients view your business as unprofessional. By hiring a commercial cleaning service, however, they’ll make sure your business looks top notch, both inside and out. Whether it means power washing your parking lot and building, washing your windows, or making sure your work or retail spaces are 100% clean, commercial cleaners can certainly help your brand build a reputation around professionalism.

5) Higher Quality Clean

Though you might think you’re doing an adequate job as the full-time manager and part-time cleaner, there’s no one better at cleaning than the cleaning professionals. For example, even though you can take care of your teeth by brushing and flossing, no one cleans your teeth as well as the dentist. Why? Because they not only have more knowledge, but they also have more tools. In the commercial cleaning industry, cleaning professionals are equipped with all the necessary tools to get the job done, as well as a better understanding of how things need to be done.

Outsourcing your building’s maintenance to a janitorial company should make your job easier not more difficult. If you find yourself going back to the drawing board time and time again, to select another cleaning service, you may start to feel like all cleaning companies are the same with lackluster performance and inconsistent service. If you are searching for the right cleaning service, consider the following:

  • Ask how many hours they plan to work per week. Multiply those hours times 4.33 per weeks in a month and divide that number into their monthly price.  That will give you their facility management hourly billable rate.  In California the minimum hourly wage is $10.00.  So if the number is anywhere close to $12.00 per hour, the chances are they are doing something illegal that will put your organization at risk.
    Don’t settle for fuzzy math or confusing pricing. If you cannot compare apples to apples with a clear, precise, unambiguous cleaning bid or janitorial quote, move on.
  • Consider size. You likely don’t need a behemoth national janitorial company, but a larger local operation that has a number of benefits for your facility maintenance; from state of the art equipment, to agility, to cost savings on bulk goods like paper products.
  • Determine if they have a quality assurance program that included regular janitorial inspections.
  • Ask for a copy of all insurance certifications to assure that you are adequately protected.
  • Ask about their green cleaning program and commitment to sustainability and health.
  • Request that they provide you with documentation from the company conducting employee background checks for every employee working in your facility.

Don’t make your job unnecessarily hard by neglecting to do your homework upfront. A little extra work at the front end can save you a ton of hassle, headaches and money down the line.

There is nothing better than being in the Bay Area in October.  The clear autumn days offer the perfect combination of sunshine and warmth and the mid-afternoon sunlight shining in the windows reminds me why I love living here.  Unfortunately, that same sunlight also reminds me of the amount of dust that is constantly surrounding us. 

You know the image: you glance up from your desk; the sunlight is shining through the window at just the right angle to display the millions of tiny particles floating peacefully through the air.  They are everywhere.  And they are unavoidable.

According to Wikipedia, one-third of the global land area is covered by dust-producing surfaces.  Dust particles found in home and office environments could contain small amounts of almost anything including plant pollen, animal dander, textile fibers, mold spores, bacteria, food particles, minerals from outdoor soil, human skin cells and even the remains of burnt meteors.

For the most part, the dust particles we see in the air are harmless.  However, those tiny microscopic particles are a primary cause of many allergies, hay fever and asthma.

Getting rid of airborne particles is nearly impossible.  But there are a few ways to limit the accumulation and movement of those particles:

  • Clean and dust regularly.  Use a wet cloth or microfiber cloth to capture dust.
  • If your work area is carpeted, it should be vacuumed at least 2 times per week.  Ensure HEPA filters are used in vacuum cleaners.  HEPA filters will trap particles and reduce the amount that is recirculated through the air.
  • Have ventilation systems cleaned.
  • Air filters should be checked and replaced frequently.
  • Open windows to keep fresh air moving through your space.

When you are evaluating a cleaning service or janitorial maintenance company, but sure to ask how they manage dust.  Even though total elimination of dust is impossible, regular cleaning can help reduce the amount of particles in the air.

Then you can go back to gazing out the window and enjoying the sunshine for a few more weeks.

Summer is just around the corner.  April showers gave way to May flowers and they brought with them a wave of summer allergies.  For some, this time of year can be brutally tough.  Here are some ways you can help minimize the effects of the season.

  • Keep air circulating in your area; perhaps use a small personal fan
  • Keep your area well dusted. This is where a good janitorial firm comes in. Using microfiber dust cloths helps to catch dust rather than spreading it around
  • Keep the carpets and upholstery well vacuumed. Again, a good janitorial firm uses triple-filtered HEPA vacuums that trap dust and not leak particulates back into your environment
  • Having the carpets professionally cleaned regularly is a good idea to keep summer allergies at bay
  • Make sure your janitorial firm is cleaning all the building’s air vents monthly
  • Clean the blinds. They are a huge collector of dust and are often overlooked

A few other tips from the EPA on how to help improve air quality in your office:

  • Do not block air vents or grilles
  • Comply with the office and building smoking policy
  • Water and maintain office plants properly. Healthy plants create healthy air
  • Dispose of garbage promptly and properly and keep a lid on it
  • Store food properly
  • Avoid bringing products into the building that could release harmful or bothersome odors or contaminants
  • Notify your building or facility manager immediately if you suspect an indoor air quality problem

What does it mean to be ‘Bonded’ and why do you, the customer, want to make sure you are covered with janitorial bonds?

Janitorial bonds, or house cleaning bonds, are a type of fidelity bond designed to protect a third party, (Customer) whose property is being cleaned by a janitorial service or house cleaner.

If you own a janitorial service, maid service, carpet cleaning service, or house cleaning service, this is a voluntary bond that allows you to show your prospects that their belongings and property will be safe from theft.

While the janitorial bond does not cover damage, most people insist that the service they hire has a Cleaning Service / Janitorial Bond in place to protect them against theft.

A surety bond protects the party requesting the bond (the Customer) against any financial losses as a result of poor financial decisions, damages, unethical decisions, or a failure to follow state and local laws on the part of you, the Business Owner.  The Janitorial Cleaning Service Bond holds you accountable for your business decisions.

Possessing a Janitorial Cleaning Service Bond, tells your Customers that you can be trustedand that you stand behind your business decisions.

So, what are janitorial surety bonds, anyway?

Quite simply it means that a surety bond is a legally binding contract that ensures a certain task is performed. Most janitorial service business owners buy surety bonds because they operate small companies and want a cost-effective way to protect against employees who might choose to act unethically. Even if they trust their staff to the fullest extent, the reality is that their business becomes an easy target if a customer’s belongings go missing.

Janitorial surety bonds are also known by other names such as custodian bonds or business service bonds. Regardless of the name, this bond provides protection for businesses who work with home and business cleaning services.